FAQ

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Frequently Asked Questions

What services does DigitalFixPro offer?

We specialize in website optimization, including speed improvement, SEO strategies, mobile responsiveness, and performance tracking.
Do you work with small businesses and startups?

Yes, we have packages specifically designed for small businesses and startups to help them grow online.
Can you optimize e-commerce websites?

Absolutely! We offer tailored solutions for e-commerce platforms to improve speed, user experience, and conversions.
How long does it take to see results from your services?

Most clients see noticeable improvements within 1-2 weeks after implementation, depending on the service.

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How does the pricing structure work?

We offer three flexible packages starting from $200 to $400, each catering to different levels of service.
Are there any hidden fees?

No, our pricing is transparent. All costs are detailed upfront in the service agreement.
Can I pay in installments?

Yes, we offer installment options for certain packages. Contact our billing team for more details.
How do I receive an invoice for my payment?

Invoices are sent automatically to your registered email after payment confirmation.

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What is your refund policy?

We offer a satisfaction guarantee. If you’re not happy with our services, you can request a refund within 14 days.
Are there any conditions for refunds?

Refunds apply if the services delivered do not meet the agreed deliverables outlined in the contract.
How long does it take to process a refund?

Refunds are processed within 7-10 business days after approval.
Can I get a partial refund if only part of the service is unsatisfactory?

Yes, we evaluate each case individually and offer partial refunds if applicable.

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How can I contact customer support?

You can reach us via email at info@digitalfixpro.com or through our 24/7 live chat on the website.
Do you provide ongoing support after completing a project?

Yes, we offer ongoing support and maintenance services to ensure your website continues to perform optimally.
Is there a phone number I can call for support?

Yes, you can contact us directly at +1-989-366-9669 during business hours.
What is the response time for support inquiries?

Our team typically responds within 1-2 business hours for all inquiries.